This article was written for and published by the Singapore Police Force's (SPF) monthly magazine 'Police Life' to view the article, click here!
The Smiles With the Extra Mile
Each year, the PS21 Star Service Awards are presented to recognise and reaffirm officers for their dedication to service excellence. Going above and beyond the call of duty to deliver exemplary standards of service, here are six of our Singapore Police Force officers who have each won themselves the award in the individual category.
A Little Kindness Goes a Long Way
Whenever there are charity events, Staff Sergeant (SSgt) Muhammad Aniq Bin Rusli will make the effort to participate as he believes that with every little effort, we can contribute in helping those in need which makes a difference in their lives. After rendering assistance to a couple who was involved in an accident along Pan-Island Expressway despite being off-duty, SSgt Aniq continued to go the extra mile after the accident to raise funds for the couple and appealed for witnesses to come forward through his Facebook page. Thanks to his assistance, the couple has recovered well!
“Do not be afraid to go the extra mile. I am not trained to handle road traffic accidents but I always believe if you are doing the right thing, nothing can go wrong.”
— SSgt Aniq
Emergency Response Team Officer
Central Division
Equality for All
Known for his patience and service-oriented aptitude, Staff Sergeant (SSgt) Indra Iskandar Syah is always ready to go the extra mile to help the members of the public, even if the person is an accused. When he was tasked to follow-up on a case of public nuisance involving a foreigner, SSgt Indra upheld his professionalism while showing compassion and empathy to the accused’s plight. By going the extra mile to engage and understand more about the accused, he not only helped him to realise his mistakes but instilled confidence in Singapore’s law that all will be treated with justice and equality
“When visiting foreigners commit crime in Singapore, they Clementi Division are somewhat alone here. We are the only contact person that they can rely on, that is why we have to step up and go the extra mile.”
— SSgt Indra
Investigation Officer
Airport Police Division
Threading Thoughtfully
Despite having a number of service awards under his belt, Staff Sergeant (SSgt) Mohd Imran Bin Moosa Ismail remains committed to delivering stellar service in his course of work. Even when tasked to investigate a case of outrage of modesty which took placed years ago, SSgt Imran did not give up despite the challenge of gathering lost evidence. While he ensured that justice was served, SSgt Imran was always mindful of the victim’s psychological well-being throughout his course of investigation. SSgt Imran’s dedication has definitely played a great role in re-instilling the victim’s faith in the Force.
“When conducting an investigation, I always make it a point to leave no stones unturned because you will be surprised at what you can uncover if you look hard enough.”
— SS gt Imran
Investigation Officer
Airport Police Division
Serving from the Heart
Assistant Superintendent of Police (ASP) Kiran Kushum Kumari Devi has proven that being a Police officer is more than just a job. Last year, she made a difference to the lives of a hoarder and her bedridden mother by going the extra mile to work with various agencies to alleviate the hardships of the hoarder and her bedridden mother. Despite her busy schedule, ASP Kiran took the initiative to coordinate the efforts of the various agencies. Apart from the intensive coordinating efforts, ASP Kiran had to also coordinate with the unit owner who was only willing to speak to ASP Kiran. Owing to her perseverance, genuine care and passion for serving the community, their efforts finally paid off with the hoarder and her bedridden mother living in a much better condition now.
“To make a difference you must be willing to go the extra mile. I am aptly placed in a job where I can carry out my core work and at the same time, add value to it.”
— ASP Kiran
Officer-in-Charge
Community Policing Unit
Jurong East Neighbourhood Police Centre
​
A Man for Others
Senior Staff Sergeant (SSSgt) Tham is someone who holds a strong belief that being selfless is a virtue we should strive to achieve. SSSgt Tham was driving along the Ayer Rajah Expressway when an accident took place in front of him causing a motorcyclist to fall. Although SSSgt Tham was able to stop in time, the car behind him failed to stop, resulting in a collision with his car. Despite sustaining the impact from the collision, SSSgt Tham’s first reaction was to immediately render help to the motorcyclist. He stayed on with his colleague to redirect traffic, gathered the motorcyclist’s belongings and accompanied the motorcyclist till he was handed over safely to the paramedics.
“When responding to an emergency situation, my top priority is to save lives. It is important to treat the person in need of help as your loved ones.”
— SSSgt Tham
Crime Strike Force Officer
Clementi Division
​
Going Above and Beyond
Station Inspector (SI) Goh Kim Chuan is someone who has a heart of gold. Two years ago, he was assigned to a case where a foreigner with mental condition was arrested. Although the case was subsequently handed over to the Institute of Mental Health, an empathetic SI Goh was sensitive to the anxiety of the accused’s family members and went the extra mile by providing reassurance to them through regular updates about the case, even after working hours. In addition to the regular updates, SI Goh even went on his own accord during his day off to queue at the Immigrations and Checkpoint Authority Headquarters so as to help speed up the processes involved. Owing to SI Goh’s care and passion for serving the community, the family of the accused sent him an appreciation note calling him “An angel sent you from the heaven”.
“Understanding the foreigner’s condition coupled with the fact that the foreigner was alone in Singapore at that point of time, I felt the need to step up and offer more help. I feel that we should always be kind and treat everyone with respect even though they had committed a crime.”
— SI Goh
Investigation Officer
Airport Police Division